Terms of Use

At Minds we take your privacy issues very seriously. The following points are the measures we abide by, to provide our users with a safe online environment. These rules govern the use of the website www.minds.ae. The rules set forth herein apply to all materials, online communications and other information that is or becomes available on www.minds.ae.


Collected Data

We generally require some basic personal information from our clients including their name, business and trading name, email address and contact details. Depending on the services requested, we shall be seeking varying degree of business data. The data we collect is used to build a thorough profile of our clients, complete with business goals and ambitions. We may ask you to supply us with previous marketing, advertising or promotion strategies employed by your company, particularly online and search engine optimization programs.
All the information collected will be treated in the utmost confidence. Only trusted members of the Minds family will have access to client information on a need-to-know basis. Any correspondence, presentations or data that need to be send to our clients will be delivered through secure online programs that require password authentication. Minds will only disclose client information to authorized entities if directed by a competent court of law or a legal body. Such requests would be entertained in accordance with international privacy laws.


External Links

All users and visitors to our website should be aware that we are not responsible for the control, security or materials featured on external links from our site. Similarly, links to our website may be created without our prior consent or knowledge and we therefore can not provide any assurances for these links.
Minds can not be held responsible for any direct or indirect harm, offense, loss or damage experienced through linked web sites. We are not responsible for the content or material provided on outside web sites, the opinions expressed and accuracy of the content does not reflect the views of Minds.


Trademarks & Copyrights

Our users must agree not to reproduce, change or sell any of the images or content present on our website, without seeking prior written consent from Minds Trademarks or logos of other companies may appear on our website. Such trademarks and logos are not the property of Minds but are owned by their respective companies. If you feel that there is a violation of use of any such trademarks or logos, please bring it to our attention at: info@minds.ae


Payment of Accounts

A deposit may be required from a new client before any work is carried out. In all cases, website hosting fees and any costs incurred by Minds on behalf of the client are payable in advance and are non-refundable. It is the Minds policy that any outstanding accounts for work carried out by Minds or is affiliates are required to be paid in full, no later than 30 days from the date of the invoice unless by prior arrangement with Minds If accounts are not settled or Minds has not been contacted regarding the delay, access to the related website may be denied. Fees relating to web hosting or domain names must be paid prior to the expiration date of the said service. If the fees remain unpaid at the time of expiration, we will immediately cancel said service and any data held by said service will be removed. If a cancelled service is to be reinstated at the client's request, a setup fee will be payable before any such reinstatement and any data lost as a result of the cancellation will not necessarily be restored.


Refund Policy

Minds requires 40% of the estimated project cost in advance and the balance upon acceptance of product but prior to upload to your server. For all projects less than AED 600, we require 100% payment.
You will never have to accept something you don't like. We work with you from the beginning in a way that usually permits us to surprise you with something pleasing pretty quickly. In the instance where we have determined that this just isn't working out for us, we send you back 50 % of your advance payment. We keep 15% as gateway and bank expenses. In case we have to refund your initial payment, we ask that intellectual property rights be respected: Our product ownership stays with us unless it is paid for in full.

  • We do not offer refund for pre approved design work.
  • The 50% balance payment is due not later than 30days after the initial payment regardless of work completion


Acceptance of Terms

By using this site, tools and information, the user is expressing a complete understanding and acceptance of the terms listed in this Privacy & Disclaimer Policy. If you have any questions or concerns, please email us at: info@minds.ae or call us at: +971 56 230 9584